Orders will ship on Thursdays unless another time frame is noted at the top of this website.  

Clearance items are ALL SALES FINAL and not returnable. 

If you'd like to return your purchase, please contact me within 5 days of delivery. Items can be refunded if UNUSED and safely returned in their original condition (to prevent denting for resale.)  Custom labels or scents are not returnable but are replaceable if damaged upon arrival. 

The buyer is responsible for original and return shipping costs (excluding damaged or defective goods.)

Scents and their strengths are personal and subjective and I ask that you keep that in mind when ordering. Used items cannot be returned/refunded.

Products with personalized labels and/or custom scents are not returnable. 

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If your item is defective or damaged, I will be more than happy to help. If your item(s) arrive damaged, please contact me within 24 hours of receiving your order. USPS requires all insured claims to have photo proof of the damage. Please take photos right away and send me a message. I will take care of the claim and give you further details after I contact USPS.

If your product is defective, please let me know as soon as possible and provide a photo, if possible.

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